Hire the RIGHT People

Here’s how to get the RIGHT staff in your laundromat.
Hire the RIGHT People
photo by Eric Prouzet
Table of Contents

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Running a great laundromat business requires more than just quality self-service and wash-and-fold services.

You need proper staffing.

A well-staffed laundromat can have a profound impact on your business — from improved customer satisfaction to enhancing your reputation and brand image.

The RIGHT staff makes all the difference!

Here are some of the benefits of hiring the right staff:

  1. Improved customer satisfaction: the right staff are able to meet the needs and wants of your client base, which can result in repeat business.
  2. Increased efficiency and productivity
  3. Enhanced reputation and brand image
  4. Better work-life balance for employees

So, how do you find the right staff?

Here are some of the ways we find people to join our team:

  1. Word of Mouth: spread the word locally that you are hiring and use the network of your community and your clients. The best people might just be a stone’s throw away.
  2. Online Job Postings: use an ATS (applicant tracking system) platform. It will post your job on multiple job boards at once and allow you to review all submitted applications in one place. Use local community websites, newspapers websites, Craigslist, etc.
  3. Employee Referrals: create an employee referral program where current employees get a bonus or reward for every great person you hire. Just make sure you set benchmarks they need to meet to get that reward or bonus – or you will just be giving money away when the person doesn’t work out.
  4. Community Outreach: get the word out to local community organizations and religious institutions that you are hiring.

Now that you know HOW to find the right people, we need to figure out what the RIGHT people look like.

Look for these qualities in your applicants:

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